Privacy Policy

This page is used to inform visitors regarding policies with the collection, use, and disclosure of Personal Information if anyone decided to use my Service.

If you choose to use the Service, then you agree to the collection and use of information in relation to this policy.

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at The Lost Glitches unless otherwise defined in this Privacy Policy.

Information Collection and Use

In order to use the service offered, it is necessary to create an account by providing personal information such as an email address and password.

Both information will be saved on Google Firebase, however only the email address will be visible to Mimunga LLC, while there is no way, even to us, to be able to retrieve the password.

The use of the above personal information will be for the sole purpose of having access to the service offered and providing possible assistance.

But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes.

These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at support@playlostglitches.com

Terms & Conditions

By downloading or using the game, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the game.

You’re not allowed to copy, or modify the game, any part of the game, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the game, and you also shouldn’t try to translate the game into other languages, or make derivative versions.

The game itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Mimunga LLC.

The Lost Glitches game stores and processes personal data that you have provided to us, in order to provide the Service. In particular the data stored are: Email Address.

It’s your responsibility to keep your PC and access to the game secure.

You should be aware that there are certain things that Mimunga LLC will not take responsibility for.

All functions of the game will require the game to have an active internet connection. The connection can be Wi-Fi, or provided by your network provider, but Mimunga LLC cannot take responsibility for the game not working at full functionality if you don’t have access to internet, and you don’t have any of your data allowance left.

With respect to Mimunga LLCs responsibility for your use of the game, when you’re using the game, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you.

Mimunga LLC accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the game.

At some point, we may wish to update the game. The game is currently available on Windows & Mac, and you’ll need to download the updates if you want to keep playing the game.

Mimunga LLC does not promise that it will always update the game so that it is relevant to you and/or works with the version that you have installed on your PC.

However, you promise to always accept updates to the game when offered to you, We may also wish to stop providing the game, and may terminate use of it at any time without giving notice of termination to you.

Unless we tell you otherwise, upon any termination,

(a) the rights and licenses granted to you in these terms will end;

(b) you must stop using the game, and (if needed) delete it from your device.

Purchase and/or Use of Content

Mimunga LLC may provide you with Content, including goods and items in the service (hereinafter collectively referred to as “Items”).

We may provide Items separately, either for a fee or for free. Mimunga LLC may determine the period and conditions of use of paid Items provided in the service in accordance with the Policy, which shall be notified to Members by posting on the service usage guide of the content or the payment screen, etc. Policies regarding the period of use of paid Items without separate notice shall be as follows:

1. Items can be used within 1 year from the date of purchase, and items that have not been used within 1 year may expire. For package Items, opening the package is regarded as the start of use;

2. Among the Items that have been used, Items with a separate use period may be used for the specified period of time;

3. Among the Items that have been used, paid Items marked “permanent” or paid Items without a period of use (hereinafter referred to as “Indefinite Items”) can be used during the period from the start if use and while the service continues, and in cases where the service is discontinued in accordance with Article 9 (3), the period of use shall be up to the date of discontinuation of the service notified;

4. In the event that the period of use elapses or the service is terminated, the use of the service is suspended/restricted, or the service usage agreement is terminated due to a Member’s violation of current laws or intentional or gross negligence, the Member may lose the right to use the Items, etc. In the event that a Member purchases an Item, etc. using a network service in a game Application, such as a service provided through a mobile Device, additional charges may be incurred, and this shall be borne by the Member; and

5. The Company may change the features of existing Items or make them unusable in accordance with changes in game Content, balance maintenance, Item policies, etc. In such cases, if a paid Item that has not expired becomes unusable, compensation shall be provided with equivalent paid Items or points corresponding to the remaining period of use of the paid Item.

In the case of items sold for a fee through the in-service store, the purchase shall be completed when the Company provides the paid content to the Member after the Member decides to make the purchase on the payment screen and proceeds with the payment. Except as otherwise provided in this Terms and Conditions, the Member may not cancel completed purchases and no refunds shall be available for completed purchases.

Items purchased by Members are classified into paid/free Items depending on the method of acquisition. In the event that the Member holds all of the paid/free Items and has used some of them, paid Items shall be deducted first, followed by free Items. In case of holding only paid Items, the order of use shall be on a first-in-first-out basis (the method of deducting in the order obtained first). However, it may be applied differently depending on the circumstances, and in such cases, it shall be notified in the service or through the community or Website, etc.

In a case of services provided through mobile Devices, paid Items purchased by Members are bound to the Member’s Account Information and can be used on Devices logged in with the account. However, in case of Temporary Members, it can only be used on the Device where the Application was downloaded or installed. In case of Device change, number change, overseas roaming, etc., all or some of the paid Items may not be available, and in such cases, Mimunga LLC shall not bear any responsibility for it.

We may provide “redeem codes” through the Website of the service, communities, Applications, etc. Members can exchange redeem codes for Items within the service by entering the provided redeem code.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes.

These changes are effective immediately after they are posted on this section.